Please contact our hotline number if your product is damaged or unpacked from our shipping company and will change or refund your order immediately within 48 hours.
Return or exchanging orders must not exceed 14 days and orders should be returned in their original conditions.
We accept Return and exchange orders on fabrics but must exceed 10 meters and return in their exact original condition
We are unable to accept return or exchange items in the following categories, Carpets, Kids Curtains, Modern curtains because they are personalised and made by order.
We are unable to accept any returns on Customized orders including customized length or designs.
For requesting a Refund Please Click on “Request a Refund” and fill in the form and one of our team will contact you within 48 hours.
If you wish to cancel your order you may do so by calling our hotline during working hours and within 4 hours from doing your order.
Please Check Our Q&As for extra information regarding your orders.
